All of our pieces are designed to be worn every day, however please treat them with care, as if they are the most precious item you own

Swimming & showering
Please do not shower or swim with jewellery on. Jewellery can become loose or caught and you could lose your jewellery.
Chlorine & hot water has the potential to damage your jewellery. Saltwater, even though easily removed, it can cause your jewellery to tarnish. 

Please always take your jewellery off when you plan to enter the water.

Body products 
We strongly advise to remove your jewellery when applying moisturisers, shampoo/bodywash, body oils & lotions. Without knowing what are in these products, we cannot predict the way your jewellery may react.

Wait for the product to dry before wearing your jewellery.

Fake tan will change the colour of your stone, so please either remove or wear gloves.

Hand sanitiser has the potential to break down your protective layer of your stone & soften it. It is safe to put your ring back on once the hand sanitiser has dried.

Chemicals & cleaning products
As above, we advise removing your jewellery.

Bleach has the potential to harm your jewellery, along with other harsh chemicals. Some naturally derived products also have the potential to cause a reaction.

Sleeping & physical activity
Remove your jewellery prior to sleeping or exercise. Jewellery such as chains can become tangled or caught, and either weakened/damaged or broken with force.

Rings have the ability to be caught on exercise equipment, or squashed, so please take precautions.  

If you layer your rings/necklaces it can cause wear due to metal rubbing against metal.

Sun exposure
Please be mindful while exposing your jewellery to prolonged direct sunlight, as UV exposure may cause changes & alter your piece.

Please note that this includes wearing your ring while driving. This is the most common time your stone will be exposed to prolonged sunlight.

Each stone is crafted using professional quality UV stabilisers, however, the safest way to avoid changes is by lessening the exposure when possible.

Breast milk jewellery will not discolour as all milk is professionally preserved.

How do I clean & store my jewellery safely?
We send you a jewellery polishing cloth with your order, so please use this to give your jewellery a firm rub down to remove any build up of sweat, moisture and dirt. Your natural body oils/skin cells etc can build up causing your jewellery to look dull so we recommend you gently clean it every few months.

 Do not use tissue paper or paper towels to clean metal as they can cause scratching.

Place your jewellery on it's own in the original jewellery bag, and store in a cool, dark & dry place. 

Do not place your jewellery in an ultrasonic cleaner as this will damage your stone.

 If your jewellery is looking dull after time/wear/exposure, you may like to take it to a jeweller to be cleaned. Let them know to avoid polishing the main stone, unless they are highly experienced with resin use.

Purchasing a professional grade polishing cloth from your local jeweller is encouraged!

Tarnish
Everybody has a unique skin PH level and that can affect how your jewellery wears. Things like perspiration, natural body oils etc contain acids and one person's chemistry might cause discolouration more than the next person. This is not a fault of the jewellery. We use only quality precious metals, so please don't be alarmed if you experience tarnish on the metal.

Please use the above guide to remove tarnish.

Chain safety
With regards to necklaces/chains we recommend to take care when wearing your chain with knits or any fabric that can catch and pull. Please get your chain inspected by a jeweller every 6 months. Please check your chain for pulls and any damage frequently. We recommend to remove your chain before sleeping to ensure it does not get pulled or stretched.

Keepsakes featuring Pearls
Pearl is ranked 2.5 on the Mohs hardness scale, which means it’s very soft and easily scratched or abraded, but with reasonable care, pearl jewellery can be a lasting treasure.
Pearl is generally stable to light, but heat from intense light can cause dehydration and cracked nacre.

Pearl can be damaged by many chemicals and all acids. The list includes hair spray, perfume, cosmetics, and even perspiration, so please remove your pearls when handling these items - Including hand sanitiser.

Pearls should never be cleaned in an ultrasonic or steam cleaner. It’s safe to use warm, soapy water for occasional, thorough cleaning.

For routine care, it’s best to wipe cultured pearls with a very soft, clean cloth after each wearing.

Please note..

You will not be entitled to an exchange if there is changes to your jewellery which could have been avoided by the wearer.

If you require to send your piece back to us for mending due to changes caused by the above, a clean, or a polish, please note that this will incur a service fee which is looked at case by case.