Important Christmas information 2018

 

IMPORTANT 2018 DEADLINE INFORMATION

August 31st 2018 -
We require your package to arrive in our studio on or before this date to ensure your jewellery will be created and sent for Christmas 2018. Any package which arrives after this date has no guarantee of a 2018 delivery and will be stored until we return from Christmas holidays in 2019. 
We will also be placing a hold on some designs from this date to help ensure a smooth transition into the Christmas period.

September 28th -
Mail intake will be completely closed so please ensure you have sent your package to us by this date for an early 2019 completion. We hold the right to issue a return to sender for any package exceeding our time limits into October.
Some packages that arrive in September MAY be completed in time for our last 2018 postal drop off, however we have NO guarantee at all. This depends on the volume of orders we are working on.

December 17th -
We will prioritise international packages to be sent prior to this date, however the very last of our mail will be sent on this date & likely to contain mostly Australian express post packages.
We are not associated with the postal system, so any delays caused by local or international postal systems are not our responsibility.

December 19th -
Our team is on holidays, HOORAY! 
Melanie & Tod will be away for 5 weeks with her family & Roshnee (our beautiful admin) will take less time off, however exact dates will be announced soon.

January 23rd 2019 -
We are back from holidays & will resume all packages received in 2018 and all brand new orders placed while we were away.

**Side note**
Please note that you must have your layby paid in full before sending, so please keep this in mind when placing a Christmas order.

We are currently working on something a little special to help you with the perfect gift this holiday season. If you are thinking a gift voucher would be perfect for yourself or the one you love, we will have the perfect gift which will be available soon!